NAT

If the server is in NAT environment, the server will have the private IP address, and therefore the agent cannot connect to the server. In such a case, the two network ports of the server should be configured for communication with agents. The public IP address should be configured in NAT in the following way. The public IP address of the server and the agent IP address should be in the same network.

1. Select Settings on the top of the page.
2. Select Domain > NAT from the left side of the page.
3. Enable or disable NAT.

• Enable NAT: If the server is in NAT environment, the server will have the private IP address, and therefore the agent cannot connect to the server. If the server is in NAT, enable NAT.
• Server Name: Displays the server name
• Private IP Address: Displays the private IP address of the server.
• Public IP Address: Displays the public IP address of the server. The public IP address of the server and the agent IP address should be in the same network.

4. Select Settings on the bottom of the page.

Note

The public IP address of the server and the agent IP address should be in the same network.