External System

You may set up items on the External System Link. Products from other companies used by the client may be linked to the management server through the External System Link Settings, allowing the user to lookup info on the database or send remote command on the agent system.

You can check the following and main features in External System Link Settings.

• Adding, Modifying, or Deleting an External System Link Account
• Linked client product may lookup the database through the management server
• Linked client product may send remote command through the management server

External System Link Settings List

This is the settings list for external systems that are linked to the management server. The method to check the list of External System Link Settings is as follows:

1. Select Settings from the main menu on the top side of the web screen.
2. Select Link Settings > External System from the left menu.
3. Check the set External System Link List. To add a new External System Link Account, click the Add button. To edit the settings, select the target you wish to edit from the list and click.

• Search: You can enter the IP address in the search bar from the External System Link List to search for info you need.
• Add: Add info for the external system that will be linked.
• Delete: Delete registered external system link info.
• Modify: Modify registered external system link info. To modify, click the item you wish to modify from the list.

• Delete (): Delete the selected item from the External System Link Settings List.
• Application ID: This is the ID info entered upon linking an external system.

• Application IP: This is the IP address of the external system that will be linked.
• Validity: Displays the service period of the external system that will be linked.
• Service Provision Type: This is the service type upon linking an external system. For service types, there is database lookup and sending management command.

Note

In case of selecting database lookup as the service type, one Application ID can only process one query.

Add an Account for Linking to External Systems

Set info of the external system that will be linked. Follow the steps below to configure the method to set the External System Link Settings:

1. Select Settings from the main menu on the top side of the web screen.
2. Select System Link Settings > External System Link from the left menu.
3. Click the Add button that is located on the top of the external system link list.
4. Enter the required info for <Add an Account for Linking to External Systems>.

• Application ID: Enter the external system ID that will be linked.
• Application Password: Enter the password for the external system that will be linked.
• Application IP: Enter the IP address of the external system that will be linked.
• Validity Starts On: This is the starting date of when the linked external system can access to the management server.
• Validity Ends On: This is the ending date of when the linked external system can access to the management server. After the validity date, you cannot access the management server.
• Service Provision Type: This is the service type of which you can access the management server. You can select between looking up data and sending commands.
• Lookup Data: You can access to the database of the management server and lookup information. Accessible database types are: OLTP (Transaction DB) and OLAP (Statistics DB). One linked ID can use one database query.

Note

The examples for agent node information and query that look up network statuses are as follows:
SELECT
   agent.*
   , status.net_block_status
   , status.net_block_time
FROM(
   SELECT
       nd_user.node_id          // node_id is the installed agent ID
       , nd_user.ip                // IP Address
       , nd_user.mac             // Mac Address
       , nd_user.platform_id     // Platform ID
       , nd_user.platform_type  // Platform Type
       , nd_user.major           // Major Version
       , nd_user.minor           // Minor Version
       , nd_user.bit               // Platform Bit Info
       , nd_user.empno          // Employee No.
       , nd_user.name           // Name
       , nd_user.department    // Department
   FROM (
       SELECT
           nd.node_id
           , nd.ip
           , nd.mac
           , pf.platform_id
           , pf.platform_type
           , pf.major
           , pf.minor
           , pf.bit       
           , u.empno
           , u.name
           , u.department
       FROM tb_node nd    
       LEFT OUTER JOIN tb_user u on nd.node_id = u.node_id
       INNER JOIN tb_platform pf ON nd.platform_id = pf.platform_id
   ) nd_user
) agent
LEFT OUTER JOIN tb_node_status status
ON agent.node_id = status.node_id

• Send Command: The linked external system can send commands to the agent that is logged into the server through the management server. The available commands that you can send through the external system link are as follows:
• Malware Scan: The linked external system can send malware scan commands to the agent device through the management server. Malware scanning operates on systems with V3 product installed.
• IPS/Firewall Emergency OFF: The linked external system can send IPS/Firewall Emergency OFF commands to the agent device through the management server.
• Change to AC Maintenance Mode: The linked external system can send change to AC Maintenance Mode command to the agent device through the management server.

5. Click OK.

Modify an Account for Linking to External Systems

The steps to modify registered external system link info are as follows:

1. Select Settings from the main menu on the top side of the web screen.
2. Select System Link Settings > External System Link from the left menu.
3. Click the item you wish to modify from the list.
4. Modify the required info from <Modify an Account for Linking to External Systems>.
5. Click OK.

Delete an Account for Linking to External Systems

The steps to delete registered external system link info are as follows:

1. Select Settings from the main menu on the top side of the web screen.
2. Select System Link Settings > External System Link from the left menu.
3. Select the item you wish to delete from the list and click Delete () on the left of the account, or click Delete on the top of the screen.
4. Once the deletion confirmation message appears, click Yes.