Deleting Agents

Delete agents based on the set agent policy.

1. Log in to the admin console.
2. Go to Management > Agent.
3. Select System/Group, or send Delete Agent command to the agent as below:

• Right-click on System/Group and click Manage Agent > Delete Agent.

• From the agent list, right-click on the agent to delete and click Delete Agent, or click Send Management Command on the top and then Manage Agent > Delete Agent.

4. The agent deletion page differs based on the Delete Agent settings in Agent Policy > Agent Operation.

• Allow when a correct agent password is entered: Allow the user to delete the agent when the password specified in Settings > Agent Management Password is correctly entered.
• Always allow: Always allow the user to delete the agent.
• Always deny: Never allow the user to delete the agent. To allow agent deletion, change the settings in Agent Policy.
• Allow when an one time password is entered: Allow the user to delete the agent when the correct OTP is entered.

• OTP Authentication: Click Generate One Time Password. The OTP will be sent to the OTP Technical Support (Email) specified in Agent Policy.
• Authentication Number: Enter the OTP received via OTP Technical Support (Email).

Note

Set the agent deletion policy in Agent Policy.