Server

Display the server logs.

Server provides the following information:

Server event logs (Service, Admin, Update, Backup, Distribution, File Sync and Agent Installation File)
Export server logs

Note

Select the log search period on the top-right - Last 1 hour, Last 3 hours, Last 4 hours, Last 12 hours or Customize. If you select Customize, click the calendar ( ) to select the date, and click the clock () to select the time. Select the period to Refresh the logs - Every 10 seconds, Every 30 seconds, Every 60 seconds or Every 90 seconds.

To view the server logs:

On top of the web page, click Logs.
Select the Logs > Server tab.
From the log list, select the events to view. Enter a search keyword or specify the search period to view logs.

Event: Select the log type to view.

Service Events: The service starting and ending logs. Enter the keyword to search in the search conditions (Service and Description) to view specific logs.
Date: The service date and time.
Server Name: The server name. It is set in Settings > Domain Settings > Server List.
Server IP address: The server IP address. It is set in Settings > Domain Settings > Server List.
Service: The service name.
Description: The service status - started, terminated or integrity checked.
Admin Events: The admin login event. Enter the keyword to search in the search conditions (Admin ID, Admin IP Address and Description) to view specific logs.
Date: The log date and time.
Admin ID: The admin that logged in.
Admin IP Address: The logged in admin IP address.
Description: The admin's login/logout status.
Update: The update logs. Enter the keyword to search in the search conditions (Server Name, Server IP Address and Description) to view specific logs.
Date: The log date and time.
Date: The update date and time.
Server Name: The update server name.
Server IP Address: The update server IP address.
Category: The update type - Engine or Server.
Description: The success/failure status of engine/server update. The engine type and version will be displayed for engine update. Ex.) Urgent update completed. (Engine type: SES, Engine version: 2019.03.25.00)
Backup: The database backup logs. Enter the keyword to search in the search conditions (Server Name, Server IP Address and Description) to view specific logs.
Date: The log date and time.
Date: The database backup date and time.
Server Name: The server name.
Server IP Address: The server IP address.
DB Type: The database type.
Description: The database backup status.
Distribution: The distribution logs. Enter the keyword to search in the search conditions (Package Type, Package Name and Description) to view specific logs.
Date: The log date and time.
Date: The distribution date and time - added or deleted.
Package Type: The distribution package type - Security product installation package and Software.
Package Name: The package name. Ex.) AhnLab V3 Net for Windows Server 9.0
Description: The package status - distributed or deleted. Ex.) AhnLab V3 Net for Windows Server 9.0 package on the server 3 succeeded. (Package ID: 73)
File Sync: The file sync logs. Enter the keyword to search to view specific logs.
Date: The log date and time.

Date: The file sync date and time.
Description: The file sync status. Ex.) Synchronization of V3 for VDI package started from the server 1.0.0.1 to the server 1.0.0.2.

Agent Installation File: The agent installation file logs. Enter the keyword to search in the search conditions (Installation File Name and Description) to view specific logs.
Date: The log date and time.

Date: The agent installation file event date and time - added, modified or deleted.
Installation File Name: The installation file name.
Description: The installation file status. Ex.) Registration of agent installation file (Windows) succeeded. (File name: reinstallSetup.exe)

Export

Save the logs as a file.

On top of the web page, click Logs.
Select the Logs > Server tab.
Enter a search keyword or specify the search period to view logs.
Click Export to save the file in csv, xlsx or pdf format.