Managing Assets

Import the agent computer's hardware and software installation information. The information is updated whenever the Manage Asset command is executed, so it is always the latest information.

Note

Check asset information in Agent Details > Asset Information.

Import Software Information

Check the software installed on agents as below:

1. Log in to the web console.
2. Go to Management > Agent.
3. Select Domain/Group, or send Import Software Information command to the agent as below:

• Right-click on Domain/Group and click Manage Asset > Import Software Information.

• From the agent list, right-click on the agent to import software information from and click Import Software Information, or click Send Management Command on the top and then Manage Asset > Import Software Information.

4. The message, "Do you want to import the software information of the agent?", will appear. Click Yes to import the software information, and if not, click No. Check the result in Response Status.

Import Hardware Information

Check the hardware installed on agents as below:

1. Log in to the web console.
2. Go to Management > Agent.
3. Select Domain/Group, or send Import Hardware Information command to the agent as below:

• Right-click on Domain/Group and click Manage Asset > Import Hardware Information.

• From the agent list, right-click on the agent to import hardware information from and click Import Hardware Information, or click Send Management Command on the top and then Manage Asset > Import Hardware Information.

4. The message, "Do you want to import the hardware information of the agent?", will appear. Click Yes to import the hardware information, and if not, click No. Check the result in Response Status.

Check Software Installation

1. Log in to the web console.
2. Go to Management > Agent.
3. Select Domain/Group, or send Check Software Installation command to the agent as below:

• Right-click on Domain/Group and click Manage Asset > Check Software Installation.
• From the agent list, right-click on the agent and click Check Software Installation, or click Send Management Command on the top and then Manage Asset > Check Software Installation.

4. The message, "The required software will be installed in the agents and software information will be imported. Do you want to continue?", will appear. Click Yes to import the hardware information, and if not, click No. Check the result in Response Status.