Detailed Agent Status

Displays the agent's information (IP address, user information, OS and virtual group status), policy deployment status, and information on assets and shared folders.

Agent Details

Check the agent's server connection status, integrity status, policy deployment status and agent installation version by each licensed product; and send management commands to individual agents. In agent status, check the status of the agent's licensed product.

Send Management Command

Send a management command to an agent (Management Commands) or collect information.

Agent Information

Check information on the agent, user, OS and virtual system, and detected malicious files and suspicious behaviors.

• Agent Information: The agent information.
• Agent ID: The agent's ID.
• Computer Name: The computer name set on the agent's Windows system.
• Agent IP Address: The agent computer's IP address. If there are more than two IP addresses, the IP address that is actually connected to the server is displayed.
• Windows Task Group: Windows task group name.
• Last Connection Time: The agent's last connection time.
• Logged in User: The Windows account that is currently logged in to the agent computer.
• AhnLab EPP Management Agent Version: The AhnLab EPP Management agent's version.
• AhnLab EPP Management Agent Installation Date: The AhnLab EPP Management agent's installation date.

• User Information: The agent user's information.
• User Name: The agent's user name.
• Department: The agent user's department.
• Phone No.: The agent user's phone number.
• Email Address: The agent user's email address.
• Employee No.: The agent user's employee number.
• Modification by Admin: If the administrator modified the information, Modified and if not, Not modified

• OS Information: The agent computer's OS information.
• Name: The agent computer's OS name. e.g.) Microsoft Windows 7 Enterprise K
• Type: The agent computer's OS name and service pack. e.g.) Microsoft Windows 7 Enterprise K Service Pack 1 64-bit
• Platform: The agent computer's OS platform. e.g.) Windows NT
• Product ID: The agent computer's OS product ID. The product ID can be checked from the Control Panel.

Note

On Windows 7, the Platform ID is the Product ID under Windows activation in Control Panel > System and Security > System.

• Version: The agent computer's OS version. On Windows 7, the OS version can be checked using the winver command from the Start menu. e.g.) 6.1
• Installation Date: The agent computer's OS installation date.

• Virtualization System: The agent's virtual system information.
• Virtual Environment: The agent's virtual system status. Enabled, if virtual environment is used, and if not, Disabled.
• Host OS ID: The Host OS ID collected from the virtual system's server. The data format may differ according to the virtual system.

Summary

Displays the agent's and V3's statuses.

EPP Agent Status

Check the agent's status.

• Connection Status: The agent's server connection status.
• Connected (): The server and agent are connected.
• Not Connected (): The server and agent are not connected.
• Policy Status: The agent's V3 policy application status - Deployed (), Deploying () or Failed ().
• Integrity Check Result: The agent file's integrity check result.
• Normal: The file is not corrupted.
• Corrupted: The file is corrupted.
• Unknown: The file's integrity check result is unknown.

• AhnLab EPP Management Agent Version: The agent's version.

V3 Status

Check V3's status.

• Engine Version: V3'e engine version. e.g.) 2018.03.13.01
• Malware Detection Count: The latest number of detected and repaired malware. e.g.) 10 / Ignored:0 (Last 30 days)
• Suspicious Behavior Detection Count: The latest number of detected suspicious behaviors.
• License Expiration Date: V3's license expiry date. e.g.) ~2023-04-17 00:00:00

EDR Status

Check EDR's status.

• Integrity Check Result: The EDR file's integrity check result.
• Normal: The file is not corrupted.
• Corrupted: The file is corrupted.
• Unknown: The file's integrity check result is unknown.
• License Expiration Date: EDR's license expiry date.
• Suspicious Behavior Detection Count: The latest number of detected suspicious behaviors.
• EDR Version: The EDR's version.

Agent Status

Check  the security status of V3, EDR and the agent's detection status.

• Engine Update: V3 engine's update status. Click the () icon to check the engine version. e.g.) 2018.03.13.01
• Manual Scan: The manual scan status by date.
• Malware Detection: The number of detected malware.
• Suspicious Behavior Detection: The number of detected suspicious behaviors.

Policy

Check the policy name, policy application status and individual policy status; and change the policy.

• Policy Type: The policy type - Agent, V3 or EDR.
• Policy Name: The policy name.
• Distribution Status: The policy application status - Distributed/Distributing/Failed.
• Individual Policy: The individual policy status. Enabled, if used.
• Policy Change: Change the policy. Click [Change Policy] and change the policy, and click OK. 

V3

Check the details on V3.

V3 Information

• Installed Security Program: The V3 installed on the agent.
• Engine Version: V3's engine version.
• Last Scan Date: V3's last scan date.
• Real-time Scan: V3's real-time scan status - Enabled () or Disabled ().
• Serial Number: V3's serial number.

No. of malware detections in last 30 days

• View Logs: The malware scan log. Click [View Logs] next to No. of malware detections in last 30 days, or go to Logs > Agent > Malware Infection Information.
• Date: The malware detection date.
• Malware Name: The diagnosed malware name.
• Infected File Path: The infected file path.
• Status: The malware repair status.
• Scan Type: The malware scan method - Real-time or Manual.
• Owner: The owner of the infected file.
• Accessed Computer Name: The name of the computer that accessed the infected file.
• Infected Computer Name: The name of the infected computer.

Asset Information

Software

Check the software change history and details.

• Last Update Time: The software status' last update date and time. e.g.) 2018-03-13 04:41:24
• Software Change History: The addition and deletion of software. Select a period - Last 7 days and Last 30 days.
• Software added: The software installed on the agent. Place the cursor on the icon to check the number of software added and its name. e.g.) Installed Software: 1 / AhnLab EPP Agent
• Software deleted: The software deleted from the agent. Place the cursor on the icon to check the number of software removed and its name.

Note

Only a super admin can view Software Change History.

• Installed Software: The software installed on the agent.
• Export: Export the installed software information in csv, xlsx or pdf formats.
• Name: The software name. e.g.) Notepad++ (64-bit x64)
• Publisher: The software's publisher. e.g.) AhnLab, Inc.
• Version: The software version. e.g.) 4.0.2.42
• File Size: The software size.
• Installation Date: The software's installation date.

Hardware

Check the hardware change history and details.

• Last Update Time: The hardware status' last update date and time. e.g.) 2018-03-13 04:41:24
• Hardware Change History: The addition and deletion of hardware. Select a period - Last 7 days and Last 30 days.
• Hardware added: The hardware installed on the agent. Place the cursor on the icon to check the number of hardware added and its name.
• Hardware deleted: The hardware deleted from the agent. Place the cursor on the icon to check the number of hardware removed and its name.
• Installed Hardware: The hardware installed on the agent. The table displays the Items based on the hardware type, and Detailed Information displays the hardware details.
• Export: Export the installed hardware information in csv, xlsx or pdf formats.
• CPU: The CPU name, speed and version. e.g.) Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz / 3.40GHz / Intel64 Family 6 Model 94 Stepping 3
• Memory: The Physical Memory (MB) and Virtual Memory (MB) size. e.g.) 8 / 15.765
• BIOS: The BIOS firmware date and name, Manufacturer and F22 version. e.g.) 2016-11-01 / Default System BIOS / HP / N01 Ver. 02.17
• Display: The Monitor Resolution (Pixel) and Graphic Card Type/Chipset/Memory Size (MB). e.g.) 1280 x 1024 / Intel(R) HD Graphics Family / Intel(R) HD Graphics 530 / 1024
• Disk: The NTFS available space and volume size. e.g.) 461.979/540.379MB
• Network: The host name, Internet Explorer version, NIC information and Winsock version. e.g.) user3-PC / 11.0.9600.18920 (KB4074736) / 70-5a-0f-4d-19-1b

Shared Folder

Check the agent's shared folder information.

• Sharing Method: The sharing method - System Sharing (Windows' printer, device and IPC sharing) and General Sharing (user's disk drive or folder sharing).
• Name: The shared folder name. e.g.) IPC$, C$
• Path: The shared folder or file path.
• Permissions: The shared folder's permissions - Read, Write (Password), Read/Write, Read/Write (Password), Administrative Shared Folders.
• Read/Write: Read and write allowed on the folder. Write permission may cause security issues.
• Information Update Time: The shared folder's last update time.

Patch

Check the patch installation status.

Distribution Information

Check the distribution package status, and the reason if it could not be distributed.

• Package Name: The distribution package name created when creating the package.
• Distribution Status: The distribution package's agent distribution progress - Not Distributed or Distributed.
• Result: The reason the distribution package could not be distributed - Download failed, Execution failed, Distribution File Information corrupted, Download prohibited time or Insufficient disk space.
• Update Time: The distribution information update time.