Resetting User Information

This feature resets the specified agent user info. The method to reset user info is as follows:

1. Login to the web management screen.
2. Select Management > Agent.
3. You can select from System/Group or command to Reset User Info  from individual agent. The locations where you can command are as follows:

• Upon selecting System/Group: Right-click, then click Agent Management > Reset User Info.
• If selecting individual agent: Select the agent that will issue a command from the agent list, and right-click Reset User Info, or from Send Command at above, click Agent Management > Reset User Info.

4. Once the message stating Do you want to reset the user information? appears, press Yes. You can check the command result from Response Overview.

Related Information

• Response Overview