Changing Agent Communication Server

Change the server that communicates with the agents. When the agent communication server is changed, the agent must connect to the new server and download the engine update file and get the policies stored in the new server.

1. Log in to the admin console.
2. Go to Management > Agent.
3. Select System/Group, or send Manage Agent > Change Agent Communication Server command to the agent as below:

• Right-click on System/Group and click Manage Agent > Change Agent Communication Server.

• From the agent list, right-click on the agent to change the communication server and click Check Integrity, or click Send Management Command on the top and then Manage Agent > Change Agent Communication Server.

4. In <Change Agent Communication Server>, specify the server IP address.

• Server IP Address: Enter the server IP address in the format of IPv4 or IPv6 address. E.g. IPv4: 192.168.0.1 and  IPv6: 2001:0DB8:0::0:1428:57ab, 2001:0DB8::1428:57ab
• Port Number: Enter the port number. 8804 is not allowed. (Default: 8804)
• Test Connection: Click to  validate the IP address.

5. Click Yes. Check the result in Response Overview.