Deleting Agents

Delete agents based on the set agent policy.

1. Log in to the admin console.
2. Go to Management > Agent.
3. Select System/Group, or send Delete Agent command to the agent as below:

• Right-click on System/Group and click Manage Agent > Delete Agent.

• From the agent list, right-click on the agent to delete and click Delete Agent, or click Send Management Command on the top and then Manage Agent > Delete Agent.

4. Select Delete agent information or Uninstall agent program in <Delete Agent>.

• Delete agent information: The agent information disappears from the console, but when the agent communicates with the server again, it is displayed in the agent again.
• Uninstall agent program: Uninstalls tje agent program by sending the uninstall command to the agent. When the agent is removed normally, the agent information disappears from the agent, and it is not displayed on the screen until the program is reinstalled. The options that can be displayed are as follows:

• Allow after password input: Allow the user to delete the agent when the password specified in Settings > Agent > Password > Agent Management Password is correctly entered.
• Allow after OTP authentication: Allow the user to delete the agent when the correct OTP is entered.

Note

The OTP authentication number is sent to the email or phone set in Configuring Agent Settings.

• Always allow: Always allow the user to delete the agent.
• Always deny: Never allow the user to delete the agent.

5. Click OK.