Sending Notification

Send notifications to the agents in real-time. The agent can check the notifications from the agent icon on the taskbar.

Note

Sending notification is a feature available only for agents installed on Windows.

1. Log in to the admin console.
2. Go to Management > Agent.
3. Select System/Group, or send Send Notification command to the agent as below:

• Right-click on System/Group and click Manage Agent > Restart Agent.

• From the agent list, right-click on the agent to send notification to and click Send Notification, or click Send Management Command .

4. In <Send Notification>, enter the Title, Sender, and notification message.

• Title: Enter the notification's title.
• Sender: Enter the sender's name. Usually the admin's name.
• Recipient: Select a group or agent.
• Message: Enter the notification. You can attach images and hyper-links, but not files. (Max. 10M in email html)

5. Click OK. The result will appear. You can also check the result from Response Status.

• The notification was sent.
• Failed to send the notification.

Note

Notifications will be sent to all sub-groups or agents in the selected domain or group. Select the group or agent to send the notification to, and run the following command.