Agent Installation File

Create an agent installation file for Windows or Mac OS, or upload an existing agent installation file.

You can do the following in Agent Installation File:

• Create an agent installation file for Windows OS
• Create an agent installation file for Mac OS

Note

You cannot create an agent installation file for Mac. Based on Apple’s policy, the installation file cannot be modified after it has been digitally signed. Therefore, you need to make the modifications from Add Agent Installation File, download the file and then send it to AhnLab via Technical Support. AhnLab will get a digital signature from Apple’s registered developer, create an installation file and send it back to you. You can then add the installation file from Upload existing file.

To check the registered agent installation file by OS:

1. On the top of the web page, click Settings.
2. From the left menu, select Agent > Agent Installation File.
3. Check the list of agent installation files. To search for a specific agent installation file, enter the File Name and click the Search ( ) icon.

• Add: Create an agent installation file for Windows and Mac.
• Delete (): Delete an agent installation file.
• Change Agent Master File: Change an agent master file.
• All: The total number of agent installation files.
• OS: The agent installation file's OS - Windows or Mac.
• File Name: Enter the agent installation file name.
• Description: Enter a description of the file.
• Server IP: Enter the server IP address the agent will connect to.
• File Registration Date: The agent installation file registration date.

Add Agent Installation File for Windows

Add an agent installation file for Windows to the server. You can Create manually or Upload existing file. To Create manually:

1. On the top of the web page, click Settings.
2. From the left menu, select Agent > Agent Installation File.
3. Click Add.
4. In <Add Agent Installation File>, fill in all the required fields in the Default Settings tab.
5. Select Windows for OS to create an installation file for Windows.

• File Creation: Create the file manually from Create manually or Upload existing file by clicking Browse....
• File Name: Enter the file name. It must end with Setup or else "Setup" will be automatically added to the end of the name. The file name must be up to 15 characters, and cannot contain Korean characters, space, and special characters, such as "-" and "_".
• Installation Window: Select whether to display the installation process.
• Show all (Default): Display the entire installation process and let the user specify the agent installation path.
• Hide all: Hide the installation process.
• Show only the first page: Display only the first installation page.
• If already installed: Select the option for already installed agent.
• Replace older version with new one: Replace an older version agent with a newer version agent. Do not replace a new version agent.
• Do not install: Do not install if an agent is already installed.
• Install after removing it: Install after deleting the existing agent, regardless of the version.
• Installation Path: Specify the agent installation path. The default path is %PROGRAMFILES%\AhnLab\EPP Agent\1.0.
• Enter manually when installing agents: Specify the agent installation path during installation.
• Management Server Address: Enter the management server address only when Enter manually when installing agents is selected.
• Group: Specify the group to install the agent. Select [Select a group] to add the agent to the group.

Note

Add policies to the agent installation file from Policy/Advanced Rule > Policy.

• Enter the required information in Connection.
• Server is in the NAT environment: When the server is in NAT, the server's IP address will be private, so the agent will not be able to connect to the server. In this case, connect two network ports to the server to communicate with the agent.
• Public IP Address: Enter the server's public IP address. It must be in the same network as the agent's IP address.

6. In Description, enter a description of the agent installation file.
7. In <Add Agent Installation File>, there will be a Policy Attachment tab. Select the policy to add to the installation file. Create policies to attach from Policy/Advanced Rule > Policy.

• EPPM Agent Policy: Set the policy to apply when installing an EPPM agent.
• V3 Policy: Set the V3 policy to apply when installing an agent.
• V3 IS/ES 9.0: Set the V3 IS/ES 9.0 policy to apply when installing an agent.
• V3 Net 9.0: Set the V3 Net 9.0 policy to apply when installing an agent.
• V3 for VDI Agent: Set the V3 for VDI Agent policy to apply when installing an agent.
• EDR Policy: Set the EDR policy to apply when installing an agent

8. Click OK.
9. Check that the file is added to the agent installation file list.

Add Agent Installation File for MAC

You cannot create an agent installation file for Mac. Based on Apple’s policy, the installation file cannot be modified after it has been digitally signed. Therefore, you need to make the modifications from Add Agent Installation File, download the file and then send it to AhnLab via Technical Support. AhnLab will get a digital signature from Apple’s registered developer, create an installation file and send it back to you. You can then add the installation file from Upload existing file. To add an agent installation file for Mac to the server:

1. On the top of the web page, click Settings.
2. From the left menu, select Agent > Agent Installation File.
3. Click Add.
4. In <Add Agent Installation File> fill in all the required fields in the Default Settings tab.
5. Select Mac for OS to create an installation file for Mac.
6. In File Creation, select Create installation file after downloading it . You can Create manually or Upload existing file.

• Create installation file after downloading it: Enter the information to create an agent installation file and download it. Then, send it to AhnLab via Technical Support. AhnLab will get it digitally signed and send it back to you. Add the file from Upload existing file.
• Installation Window: Select whether to display the installation process.
• Show all (Default): Display the entire installation process.
• Management Server Address: Enter the management server address only when Enter manually when installing agents is selected.
• Group: Specify the group to install the agent. Select [Select a group] to add the agent to the group.

Note

Add policies to the agent installation file from Policy/Advanced Rule > Policy.

• Enter the required information in Connection.
• Public IP Address: Enter the server's public IP address. It must be in the same network as the agent's IP address.

• Upload existing file: Upload a digitally signed agent installation file by clicking Browse....

7. In <Add Agent Installation File>, there will be a Policy Attachment tab. Select the policy to add to the installation file. Create policies to attach from Policy/Advanced Rule > Policy.

• EPPM Agent Policy: Set the policy to apply when installing an EPPM agent.
• V3 Policy: Set the V3 policy to apply when installing an agent.
• V3 Policy: Attach the policy to apply to V3 for Mac.

8. Click Download.
9. Send the downloaded Agent Installation File for Mac AhnLab via Technical Support. ex.) MacAgentSetup.zip
10. AhnLab will get it digitally signed and send it back to you. Add the file from >Upload existing file in <Add Agent Installation File>.
11. Check that the file is added to the agent installation file list.

Check Registration of Agent Installation File

To check whether the agent installation file is registered properly:

1. Open a web browser and go to the agent installation file download page - https://server IP address. (ex.: https://192.168.0.1)

2. Check that the agent installation file is registered.
3. Download and install the agent installation file.
4. Check that the agent is functioning properly and the settings are correct.
5. If everything is good, send the URL for the agent installation file download page to the users.

Delete Agent Installation File

To delete a registered agent installation file:

1. On the top of the web page, click Settings
2. From the left menu, select Agent > Agent Installation File.
3. Select the file to delete and click the Delete () icon on the left or click Delete at the top.
4. When the confirmation message appears, click Yes.