Agent with Issue

Set the issue conditions, and display the number of agents with issues by license.

Agent with Issue provides the following information:

• Issue condition settings
• Number of agents with issues by license

Note

Only the issues set in [Issue Condition Settings] will be detected as an issue.

Agent with Issue

Display the number of agents with the issues set in [Issue Condition Settings] by license. Click the number below the agent with issues in Dashboard > Summary to go to Management > Agent > Agent Issue Status and view the details on the agents with issues.

Issue Condition Settings

Click [Issue Condition Settings] to set the issue conditions by license. Only the issues set will be detected as an issue. In <Issue Condition Settings>, specify the issue conditions by license and click OK. The number of agents that meet the specified issue conditions will be shown below each issue in Agent with Issue.

Agent status by issue

Display the total number of agents with the set issues.

Note

If one agent has multiple issues, the agent will still be counted as 1 in All agents with issue.

• All agents with issue: The total number of agents with one or multiple issues.
• License expired: The total number of agents with expired license.
• Integrity lost: The total number of agents with lost integrity.
• Policy not deployed: The total number of agents with policy not deployed.

V3

Display the agents with V3 license issues. Click the number below each set condition to go to Management > Agent > Agent Issue Status and view the details on the agents with issues.

• V3 not installed: The number of agents with V3 not installed on desktop/server.
• Latest engine not applied: The number of agents with the latest engine not applied. The latest engine condition is based on V3 Security Check Settings > Last Engine Update date.
• Manual Scan not executed: The number of agents with manual scan not executed. The manual scan condition is based on V3 Security Check Settings > Last Manual Scan date.
• Real-time Scan off: The number of agents with V3's real-time scan turned off.
• V3 policy not applied: The number of agents with V3 policy not applied.
• Malware Detection (Last 30 days): The number of agents with malware detected in the last 30 days.
• V3 license expired: The number of agents with V3 license expired.
• V3 integrity lost: The number of agents with V3 integrity lost.

EDR

Display the agents with EDR license issues. Click the number below each set condition to go to Management > Agent > Agent Issue Status and view the details on the agents with issues.

• EDR not installed: The number of agents with EDR not installed.
• Suspicious Behavior Detection (Last 30 days): The number of agents with suspicious behavior detected in the last 30 days.
• EDR policy not applied: The number of agents with EDR policy not applied.
• EDR license expired: The number of agents with EDR license expired.
• EDR integrity lost: The number of agents with EDR integrity lost.